Personal data

Étienne Collet, publisher of this website. For any question about your data: etienne02.collet@gmail.com.

I only collect what is useful for our exchanges:

  • Booking an appointment: last name, first name, e-mail, phone, company, business sector, and what you add (subject, location, address, message).
  • Customer account: title, last name, first name, e-mail, phone, date of birth (optional), addresses, language and password (stored encrypted).
  • Orders and invoices: billing details and purchase history. Payment is handled by Stripe: I never have access to your card number.
  • Prospecting: business contact details (name, company, e-mail, phone) that you gave me or that are public.

Each use relies on a basis provided by the GDPR:

  • Organising your appointments and sending their confirmation and cancellation link: steps taken at your request before a possible contract.
  • Managing your account, orders and invoices: performance of the contract and accounting obligations.
  • Presenting my services to you as a business: legitimate interest. You can object at any time with a simple e-mail.

Your data is kept for as long as necessary, then deleted:

  • Appointments and prospecting: 3 years after our last exchange.
  • Customer account: until it is deleted, which you can do yourself from your profile.
  • Invoices and accounting records: 10 years, as required by law.

Only me. My technical providers only access it to deliver their service: the host alwaysdata, in France, and Stripe for payments (its privacy policy (new window)). Your data is never sold or transferred.

You can access your data, correct it, delete it, restrict or object to its use, or retrieve it in a readable format. Write to me at etienne02.collet@gmail.com: I will reply within one month at most.

If you believe your rights are not respected, you can lodge a complaint with the CNIL (new window) (French data protection authority).

Last updated: 8 November 2026.